Floral Mode endeavours to provide the best floral arrangements and event installations to ensure your Wedding is the most memorable day of your life. 

To ensure your wedding or event goes to plan Floral Mode has the following terms and conditions. 

Floral Mode has minimum required payments to ensure your date is reserved.  We schedule a limited amount of work to ensure quality on all of our events. Once a weekend is booked, we start turning clients away. If an event is cancelled, we may not be able to book another event to fill the weekend; therefore, payments are non-refundable.

• 25%  of the quoted amount is required upon booking to reserve your date, please note this is a non refundable deposit.
• The remaining balance is required two months before the date of the event.
• Changes to flowers and quantities can be changed as many times as needed up to one month before the event. Please note no previous payments can be refunded due to change of mind.

 Flowers are subject to seasons and weather; therefore, there are times where flowers may not be available.
When ordering your floral designs, Floral Mode will discuss florals that should be available at the time of your wedding.
In the case where a specific flower or colour is not available due to extreme circumstances such as environmental factors, Floral Mode will endeavour to find a suitable alternative and discuss this with you to ensure it is the right design for your Wedding.
In the case, that quoted flowers or a suitable alternative are unable to be sought Floral Mode will offer a refund of the florals.  

Delivery charges are set a $2 per kilometre with a minimum of $20. In the case of multiple locations, an additional fee of $15 will be required. Floral Mode services events in Newcastle, Lake Macquarie and the Hunter Valley. Other sites may be available on request, although additional charges such as accommodation, flights and car hire may be applicable.